Monday, March 23, 2009

Empower all employees and managers as much as possible to make decisions they are capable and qualified to make. It builds morale, teamwork and ownership of the business, which facilitates success.

If it's not written down it doesn't exist.

Instead of discussing the elephant in the room at meetings, are people discussing what the fleas on the elephant ate for dinner last night.

When general words like research, development, compliance, risk etc. are discussed at meetings, does everyone know which definition is being used? Each of these have many different definitions and the specific definition must be clarified so that everyone understands how the word is being used.